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Help center

All the resources to help you use Nowistay.

AI co-host

The Nowistay AI Assistant: overview and features
The Nowistay AI Assistant: what it does and its limits
How to set up my AI Assistant?
How the AI Assistant interacts with your guests?
How to connect the Airbnb AI co-host to your listing
How to connect the Booking.com AI co-host to your listing
How to connect your VRBO listing
How to connect Beds24 to the Nowistay AI co-host
How to connect the AI co-host to Smoobu?
How to connect my AI co-host to Lodgify?
How to migrate from a direct integration to the Nowistay PMS integration
The AI Assistant’s full knowledge base
The private knowledge base of the AI Assistant
How to activate the AI Assistant notifications?
Track guest issues, requests, and time changes with AI Inquiries
How the AI co-host can sell your additional services?
How to use WhatsApp automatic AI messaging with your guests
AI Voice assistant: let your guests call your AI co-host
Why guests see an AI transparency note in conversations
How to audit your Airbnb listing with AI
How to analyze your Airbnb reviews with AI
How to dispute a bad Airbnb review and request its removal
Score & Reviews: track your guest reviews and reply to them
Guest mood: spot unhappy guests and adapt your messages

Welcome Guide

How to create your first property?
How to create the welcome guide with AI?
How to translate the welcome book?
How to add a video to the welcome guide?
[Booking.com] Solve the Guide or deposit links not clickable in messages.

Calendar and Bookings

Booking.com no longer shares guest phone numbers: what changed and how Nowistay gets the number back
How to link a whole property and its rooms rented separately
Managing your guests (customer database / CRM)
What changes when you connect Nowistay as your channel manager (PMS)
How to sync your Airbnb, Booking.com and Expedia calendars
How to manage your availability and prices from the calendar?
How to manage your rental prices
How to re-import all my bookings ?
How to set up security deposits?
How to sell paid extras (upsells) with the AI assistant?
How to add manual bookings and request payment
How to add a direct booking widget to your website
Import bookings from a CSV file
Why does Booking.com differ from Nowistay on prices, minimum stays or blocked dates?
Generate guest and owner invoices
Airbnb availability settings in the channel settings
How to export all bookings as a CSV file
Manage your Airbnb discounts from the channel settings
How to allow last minute bookings
How to close one booking platform without blocking the others

Other

Affiliate program: earn revenue by recommending Nowistay
How to enable two-factor authentication (2FA)
How to export your data from Nowistay
Manage notifications: push, WhatsApp and email
Nowistay Mobile App: How to Install It on iPhone & Android
Frequently Asked Questions (FAQ)
How to download invoices and manage your subscriptions
How to edit your property settings
How to delete a property

Team Management and Automation

Automatically review your Airbnb guests
How to add your team members (cleaning, maintenance, etc.)
How to enable guest identity verification
Configure team member settings: availability and language
How to set the check-in and check-out times of your properties
How to share the mission dashboard and calendar with your team
Automate your short-term rental team's tasks
Enable automation for short-term rental tasks
Managing Team Tasks ("Missions")
How to automate Airbnb check-in and check-out requests (early check-in, late check-out)
How to create checklists for your teams (cleaning, etc.)
How to set up automated guest (& team) messages

Dynamic Pricing

AI Pricing: how Nowistay sets your nightly prices
AI Pricing: review and apply your price suggestions
AI Pricing Automatic mode: prices updated every morning

Channel Manager (PMS) Migration

How to migrate from your PMS (channel manager) to Nowistay
How to switch from Beds24 to Nowistay
How to migrate from Smoobu to Nowistay
How to migrate from Lodgify to Nowistay
How to migrate from Guesty to Nowistay
How to migrate from Hospitable to Nowistay
How to migrate from SuperHote to Nowistay

3rd party integrations

Public API: receive real-time booking webhooks
Using the Nowistay public REST API
How to connect PriceLabs for dynamic pricing
How to connect your Nuki smart lock to Nowistay
How to Connect a TTLock Smart Lock
How to Connect an igloohome Smart Lock
How to Connect a Tedee Smart Lock
How to Connect a Yale Smart Lock
How to Connect a Schlage Smart Lock
How to Connect an August Smart Lock
How to Connect a KeyNest Key Locker
How to connect Tally forms to your bookings and automatic messages
How to connect ChatGPT, Claude, or Gemini to Nowistay (MCP)
What you can do with the Nowistay chatGPT and Claude integration (MCP) — practical examples