# Nowistay - PMS and Channel Manager With an Autonomous AI Co-Host for Vacation Rentals > A complete PMS and channel manager with an autonomous AI co-host built in, for 1 to 100+ properties. The AI replies to guests directly by default on every plan, with no host review needed, and alerts the host only when a human is needed. > Trusted by 1,000+ property managers. Saves 10+ hours per week per host. 1-minute average response time, 24/7, in 90+ languages. > Full documentation: https://www.nowistay.com/llms-full.txt ## What Makes Nowistay Different Nowistay's AI co-host is autonomous by default, on every plan. Many AI messaging tools are "AI-assisted": the AI drafts a reply that the host has to review, edit, and approve before it reaches the guest. Nowistay's AI is autonomous: it reads each guest message, understands the booking and property context, and responds directly, with no host review required. - **AI-assisted (many tools):** the AI speeds up replies, but the host still reviews and approves every message. Some competitors now offer auto-reply, often limited to a top tier, and it typically stays silent on availability, refunds, pricing and early check-in or late check-out. - **AI-autonomous (Nowistay):** the AI owns guest conversations end to end, including the hard questions: it checks availability, confirms early check-in or late check-out with the cleaning team, and sells paid extras. The host is only involved when they choose to be, or when the AI decides human judgment is needed. The result is a 1-minute average response time, around the clock, in 90+ languages, without the host touching the inbox. ## Core Products Nowistay is a full property management system and channel manager with the autonomous AI co-host built in. - **AI Co-Host:** Fully autonomous 24/7 guest messaging on Airbnb, Booking.com, Expedia, WhatsApp, and email. Responds directly to guests without host review. Answers most guest messages on its own and escalates when a human is needed. 1-minute average response time. 90+ languages. Reads photos sent by guests on connected platforms. Answers Booking.com's automatic guest requests. Coordinates with cleaning teams for early check-in and late check-out. Sells paid extras. Detects incidents and escalates only when truly necessary. - **AI Voice Assistant:** Guests hold a live spoken conversation with the AI co-host by phone or from the welcome guide, using the same knowledge and rules as written messages, with transfer to the host when needed. - **Channel Manager (Nowistay PMS):** Real-time two-way sync of rates, availability, and bookings across Airbnb, Booking.com, Expedia, and VRBO, plus iCal for other platforms, so a change made once reaches every channel and double bookings are prevented. Per-channel rate adjustments, minimum/maximum stay, and blocked-date explanations. - **Digital Welcome Guide:** AI-generated property guide with QR-code sharing, video support, PDF export, and a built-in shop for paid extras. Available in 9 languages with one-click auto-translation. Updates are live for guests instantly, with no reprinting. - **Paid Extras & Upsells:** Catalog of paid services (early check-in, late checkout, breakfast, transfers) with auto-translated names, instant or approval-based confirmation, Stripe checkout, and 0% commission. The AI sells them in conversation and reschedules missions automatically. - **Team Management:** Automated mission assignment for cleaning, maintenance, and check-in teams. Photo checklists, push/WhatsApp/email notifications, per-member permissions, and a shared team dashboard that installs on a phone home screen. - **Smart Locks & Key Lockers:** Up to two access devices per property, mixed providers. Nuki, igloohome, TTLock, Tedee, and Homeit included; Yale, Schlage, and August as paid add-ons; KeyNest key lockers. Automatic access-code generation, delivery, and expiry per booking, plus guest link opening on supported devices. - **Direct Booking Engine:** Single-property and multi-property widgets for any website, Stripe payments, split payments, security deposits, length-of-stay discounts, and 0% commission from Nowistay. - **Guest Database (CRM):** Self-building, deduplicated guest list with contact details, booking count, total spend, and last stay, exportable to CSV for direct win-back. - **Reviews:** Automatic guest reviews on Airbnb after checkout, a per-property review health score, and replies to reviews from inside Nowistay. - **Dynamic Pricing:** Demand-based rate optimization through Nowistay's PriceLabs integration. - **Guest Identity Verification:** Automated guest screening before check-in. - **Public REST API & Webhooks:** Read and update properties, bookings, custom fields, missions, and team members, with real-time booking events. - **MCP Integration:** Nowistay is an official ChatGPT app, and connects to Claude, Gemini, or any MCP-compatible assistant to query and control the operation in natural language. ## Key Facts - Founded: 2024 by Bassel Abedi - Company: Nowistay SAS (SIREN: 938 031 838) - Users: 1,000+ property managers worldwide - Volume: 10,000+ guest messages processed daily - Quality: 4.9-star average review score for managed properties - Response time: 1 minute average, 24/7, in 90+ languages - Mobile: installable web app (no App Store or Google Play download) ## Pricing Monthly, per property, no commitment. All prices are tax-free. - **Digital Welcome Guide:** EUR 2 / USD 3 per month per property. - **AI Full Channel Manager** (AI co-host, channel manager, calendar, automations, smart locks, direct booking, MCP connector): EUR 12 / USD 15 per month per property. - Volume discounts apply automatically from 5 properties: EUR 11 (5-9), EUR 10 (10-49), EUR 9 (50-99), EUR 8 (100+) per property per month. - Optional add-ons: AI WhatsApp guest conversations USD 0.04 per message; AI voice assistant EUR 10 per month per account, including 60 minutes shared across all properties; Yale, Schlage and August locks EUR 5 per month per device. - Free 30-day trial of all features, no credit card required to create an account. ## How the AI Co-Host Works 1. A guest sends a message through Airbnb, Booking.com, Expedia, WhatsApp, or email. 2. The AI analyzes the message, the booking context, the property details, the welcome guide, and the private knowledge base. 3. The AI generates a personalized reply in the guest's language and sends it directly, with no host review. 4. For early check-in or late check-out requests, the AI checks with the cleaning team, confirms to the guest, updates the booking times, and adjusts the smart lock code. 5. If the AI cannot answer, it escalates to the host, pauses the conversation, and sends a notification with full context. 6. The host keeps full oversight: they can review every conversation, add rules to the private knowledge base, and reply manually at any time. By default, Nowistay's AI acts autonomously and responds directly to guests. Messages appear to come from the host and can be signed with their first name; an AI disclaimer is added only for European guests, as required by EU regulation. ## Integrations **Booking platforms:** Airbnb, Booking.com, Expedia (messaging + channel management), VRBO (calendar and booking sync; VRBO has no messaging API), iCal for other platforms **Guest messaging:** WhatsApp, email **Smart locks and lockers:** Nuki, igloohome, TTLock, Tedee, Homeit, Yale, Schlage, August, KeyNest **Payments:** Stripe **Dynamic pricing:** PriceLabs **AI assistants:** ChatGPT (official app), Claude, Gemini (via MCP) **Compliance:** unified iCal export for tools such as Chekin ## Key Pages - [Homepage](https://www.nowistay.com) - [Pricing](https://www.nowistay.com/pricing) - [Help Center](https://www.nowistay.com/help) - [FAQ](https://www.nowistay.com/help/frequently-asked-questions-faq) - [Blog and Resources](https://www.nowistay.com/blog) - [About](https://www.nowistay.com/about) - [Contact](https://www.nowistay.com/contact-us) - [Start a free trial](https://app.nowistay.com/auth/register) ## Featured Resources - [What is an Airbnb co-host? The complete guide](https://www.nowistay.com/what-is-airbnb-co-host-guide) - [Airbnb co-host fees: how much do co-hosts charge?](https://www.nowistay.com/airbnb-co-host-fees-how-much-charge) - [The 7 best AI co-host tools for vacation rentals](https://www.nowistay.com/best-ai-co-host-tools-vacation-rentals) - [Best channel manager for vacation rentals](https://www.nowistay.com/best-channel-manager-vacation-rental-2026) - [How AI chatbots improve Airbnb hosting](https://www.nowistay.com/the-rise-of-ai-chatbots-for-airbnb-enhancing-efficiency-and-guest-experience) - [How to create an Airbnb welcome book](https://www.nowistay.com/how-to-create-an-amazing-airbnb-welcome-book-with-canva-templates) - [How to become and stay an Airbnb Superhost](https://www.nowistay.com/airbnb-superhost-complete-guide-2026) - [Prevent double bookings across your OTA channels](https://www.nowistay.com/prevent-double-bookings-multiple-otas) - [Use ChatGPT or Claude to manage your vacation rentals](https://www.nowistay.com/use-chatgpt-claude-manage-vacation-rental-properties) - [Direct booking website SEO](https://www.nowistay.com/direct-booking-website-seo) - [Length-of-stay discounts strategy](https://www.nowistay.com/length-of-stay-discounts-strategy) - [Guest data privacy and GDPR for vacation rentals](https://www.nowistay.com/guest-data-privacy-gdpr-vacation-rental) ## Frequently Asked Questions **What is Nowistay?** Nowistay is an AI-first property management platform for vacation rentals. It combines a fully autonomous AI co-host, a channel manager, a multilingual digital welcome guide, paid extras, automated team coordination, smart-lock management, a guest database, guest identity verification, and a direct booking engine, so hosts reclaim 10+ hours per week while keeping guest satisfaction high. **How is Nowistay different from other AI messaging tools?** Many tools are AI-assisted: the host has to review, edit, and approve each message before it is sent. Nowistay is autonomous by default: the AI responds to guests directly without host intervention, including on availability, early check-in or late check-out and paid extras. Guests get instant replies around the clock, and hosts drop the message-review work. The AI escalates only when it cannot answer or when a situation needs human judgment. **Who is Nowistay for?** Independent hosts, co-hosts, concierge and property-management businesses of any size, from a single unit to 100+ properties. **Does the AI really respond 24/7?** Yes. It runs continuously across time zones and languages, reading each message in the context of the property and the reservation to send accurate, personalized replies instantly. **Can I keep control of my messages?** Yes. You have full visibility into every conversation, you can steer the AI through the private knowledge base, and you can reply manually at any time. By default the AI responds directly to guests without waiting for your approval. **Do guests know they are talking to an AI?** An AI disclaimer is added only for European guests, as an EU regulatory obligation. Messages otherwise appear to come from the host and can be signed with their first name. **Which booking platforms does it work with?** Airbnb, Booking.com, and Expedia for both guest messaging and channel management, and VRBO for calendar and booking sync (VRBO does not yet allow automated messaging through its API). WhatsApp and email are supported as guest messaging channels, and iCal connects other platforms. **How many languages does it support?** The AI co-host replies in 90+ languages with automatic detection. The digital welcome guide supports 9 languages (English, French, Spanish, Italian, German, Portuguese, Russian, Dutch, Chinese). The app interface is available in English, French, Spanish, German, Dutch, Italian and Portuguese. **How much does Nowistay cost?** Billing is monthly per property, with no commitment. The digital welcome guide is EUR 2 (USD 3) per month per property. The AI Full Channel Manager, which includes the autonomous AI co-host, channel manager, calendar, automations, smart locks, direct booking, and the MCP connector, is EUR 12 (USD 15) per month per property, with automatic volume pricing on the whole account: EUR 11 from 5 properties, EUR 10 from 10, EUR 9 from 50 and EUR 8 from 100. Optional add-ons are priced upfront: WhatsApp AI guest conversations at USD 0.04 per message, the AI voice assistant at EUR 10 per month per account (60 minutes shared across properties), and Yale, Schlage, or August locks at EUR 5 per month per device. **Is there a free trial?** Yes, 30 days of all features. Creating an account is free with no credit card required. **Does Nowistay charge commission on bookings?** No. Direct bookings and paid extras carry 0% Nowistay commission; you only pay standard Stripe processing fees. **Is there a mobile app?** There is nothing to download from the App Store or Google Play. Nowistay installs from the phone's browser by adding app.nowistay.com to the home screen, giving a full-screen app with a bottom menu bar. **How do I get started?** Sign up at https://app.nowistay.com/auth/register, add your properties (bulk import from Airbnb takes about a minute), create your welcome guide with the AI wizard, and the autonomous AI starts handling guest messages.